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GET TO KNOW AXLE

SIMPLIFYING THE
WORKER EXPERIENCE.
AT SCALE.

Your website. Your people. Your business. Connected to the work behind it.

Simplifying the worker experience. At scale.

Axle Field Management connects the people, companies and information around work. Simplifying the worker experience. At scale. means making it easier for a worker to find what they need, record what happened and keep the office informed, as work grows across teams, sites and companies. People, equipment and AI can support the work while each business keeps its own responsibilities.

What is a Digital Frontline?

Your Digital Frontline is your public website connected to your company’s Salesforce records, workforce and Axle community workflows. It can bring enquiries, approved services and public information closer to the people responsible for them. For example, a municipal contractor can explain its services on its own website and connect an enquiry with its team. Connections, support and automation are configured for each business; a website does not automatically activate every workflow or publish private records.

Your business stays yours

Axle helps connect work between companies without asking you to give up your brand or how you run your business. Access to work information depends on the person’s role, their relationship to that work and the permissions in place. Working together should not make your whole business visible. Checking exactly who can see a particular record requires a signed-in review of your account; this public assistant cannot inspect private records.

Start where work gets difficult

Axle can help teams coordinate assigned work, find jobsite information, collect field ticket details, and bring supporting photos and information back to the office. ScanSafe supports safety and field activity, including forms and jobsite context. Digital records help reduce manual tracking, duplicated communication and lost information. Start with the part of your operation that needs attention rather than replacing every workflow at once. Your company keeps its own brand and operating responsibilities. A clearer working picture can help the people responsible for a job find its details, see what needs attention and keep field and office conversations connected.

Value back to partner members

Axle focuses on simplifying the worker experience at scale and returning value to partner members. A clearer working picture can help the people responsible for a job find its details, see what needs attention and keep field and office conversations connected. Your company keeps its own brand and operating responsibilities. A Digital Frontline can help people find your approved services and contact your team; the enquiry and support connections are agreed for each business. Shared work information depends on the person’s role, relationship to the work and permissions. This public assistant explains these options; it cannot see a partner’s private operational records or confirm an individual account’s access.

Built around the global workforce

Axle’s field-work approach includes public and private organisations: municipal infrastructure, utilities, construction, agriculture, energy, transport and other operations. It is not limited to trucking or oilfield work. The right setup depends on the work and the people involved; this is not a promise that every possible industry workflow is already available.

Find the right Axle tool

Axle ScanSafe supports assigned work, jobsite and safety activity. AxleTicket captures transport, service and rental ticket details. The Axle community supports company and office work. Axle Connect lets signed-in members ask about the Axle records they can access through a compatible AI application. Axle SnapShot brings visual context into support and AI conversations. Product access and AI connection availability depend on the member’s permissions and the supported application.

Connect your AI app to Axle

Axle Connect is available in ChatGPT and Claude. Cursor is coming soon. A connection lets a signed-in member ask about the records their Axle account can access; the public website assistant cannot open those records.

ChatGPT: find Axle Connect in the app directory, then connect your own Axle account. If the listing is unavailable for your account, use the connector setup guide.

Claude: add Axle Connect in connector settings, then sign in with your own Axle account.

Cursor: coming soon. The published ChatGPT and Claude connections are the current options.

MCP means Model Context Protocol: a standard connection between a compatible AI app and Axle. The server address is https://connect.axlefoundation.com/mcp. Follow the setup guide for your app; knowing the address does not grant access.

App, account and plan support can vary. Records and actions follow your permissions, and available actions require their own checks and confirmation. Do not paste passwords or private work records into this public website chat.

See the connection options

Your website, your brand

Axle can connect an existing company website or build a new Digital Frontline around that company’s brand and domain. The business keeps its own identity, customers and operating responsibilities. Start with the public information, enquiry routing and support that the business needs, then agree which connections to enable. Every partner has its own setup; one company’s website support does not grant access to another company’s conversations. Describe the part of your work you want to improve so this AI assistant can explain relevant public options. It does not quote prices or delivery dates.

What this assistant can share

This website assistant is AI and uses approved public Axle information. It may make mistakes. It cannot access private jobs, tickets, rates, customer lists or other member records. A name, email or company typed into this chat does not establish member identity. For private operational questions, use verified member sign-in and the supported Axle Connect connection. Do not share passwords, payment details or private work records in this public chat.

Choose your next step

The website offers a Book a walkthrough option where a visitor can review currently available calendar times, enter their own details and confirm a booking. Opening the booking view does not book a time. A displayed time is not reserved until the booking service confirms it. The contact area explains the currently available enquiry options. The assistant can open these views when relevant, but cannot submit an enquiry, send email, choose a time or book for the visitor. Prices, exact setup scope and delivery dates depend on the agreed business setup and are not quoted by this public assistant.

Talk to a person

The AI assistant helps first using approved public information. A visitor who wants a person can ask the AI assistant for human help. After an explicit request, the chat offers Review your request for Tyler. The visitor can open that offer or choose Connect with a person in Chat info, read the sharing notice and confirm whether to share the current conversation with the configured website support team through Axle Messenger. New AI conversations are not sent to Axle Messenger before this confirmation. The AI pauses during the handoff. The website shows whether delivery is pending or a person has replied. Human availability and response time are not guaranteed. An explicit human reply returns to the same website conversation while the visitor session remains active. Public questions do not require a member login. Each partner website uses its own assigned support team.

Your chat history

Earlier conversations may already have been shared under the previous support setup; the chat shows its own sharing notice. A website conversation can be resumed in the same browser for 24 hours using a private browser cookie. New conversation starts a separate AI chat after confirmation; the previous website copy and any shared team copy remain under their retention rules. Later replies to an earlier human conversation do not appear in the new chat. A new conversation waits while a saved answer or shared-message delivery is pending. Unsent drafts remain in the current tab and are not sent automatically. Website copies are retained for up to seven days; messages shared with the team follow its support-record policy. This chat does not provide an email return channel. You can also contact support@axlefield.com. If a public question is unclear, this AI assistant can ask a useful follow-up. It must acknowledge unknown information and cannot make pricing or private account decisions. Human help is available when the visitor explicitly requests it.