/* Account-scoped support. These tokens inherit each partner website's theme. */
.support-launcher{position:fixed;z-index:80;right:24px;bottom:var(--utility-bottom,calc(24px + env(safe-area-inset-bottom,0px)))}
.support-launcher .support-icon{width:18px;height:18px;color:var(--orange,#ff611a)}
.support-icon{width:21px;height:21px;flex-shrink:0;fill:none;stroke:currentColor;stroke-width:1.65;stroke-linecap:round;stroke-linejoin:round}
.support-dialog{padding:0;border:1px solid #626453;border-top:3px solid var(--orange,#ff611a);border-radius:4px;width:min(460px,calc(100% - 40px));height:min(700px,calc(100dvh - 54px));max-width:none;max-height:none;position:fixed;inset:auto 24px calc(24px + env(safe-area-inset-bottom,0px)) auto;margin:0;background:var(--ink,#11110f);color:var(--paper,#f2f1e9);font:400 13px/1.65 var(--body,Arial,sans-serif);box-shadow:0 25px 100px #0007;overflow:hidden}
.support-dialog{z-index:100}
.support-dialog::backdrop{background:rgba(0,0,0,.2)}
.support-dialog,.support-book-view,.support-options,.support-privacy,.support-handoff-confirm,.support-restart-confirm{overscroll-behavior:contain}
.support-tabs{display:flex;flex-shrink:0;border-bottom:1px solid #ffffff1f;padding:0 20px;gap:20px}
.support-tab{padding:13px 0;border:0;border-bottom:2px solid transparent;background:transparent;color:#aeb5a1;font:600 11px/1.5 var(--body,Arial,sans-serif);min-height:44px}
.support-tab[aria-selected=true]{color:var(--paper,#f2f1e9);border-color:var(--orange,#ff611a)}
.support-chat-view{display:flex;flex-direction:column;flex:1;min-height:0}
.support-report-view{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.support-report-option{display:block;margin-top:10px;text-align:left}
.support-report-native .report-intake{border-top:0;padding:18px}
.support-book-view{flex:1;min-height:0;overflow:auto;padding:20px}
.support-book-view h3{font:700 23px/1.2 var(--body,Arial,sans-serif);margin:0 0 12px}
.support-book-view p{font-size:11px;line-height:1.7;color:#bec3b2;margin:0 0 12px}
.support-book-frame{background:var(--paper,#f2f1e9);border-radius:3px;overflow:hidden;margin:12px 0}
.support-book-frame:empty{display:none}
.support-book-frame iframe{display:block;width:100%;height:490px;border:0;background:white}
.support-privacy summary{cursor:pointer;color:#aeb5a1;font-size:9px;min-height:24px;margin-top:6px}
.support-dialog [hidden]{display:none!important}
.support-shell{height:100%;display:flex;flex-direction:column;min-height:0}
.support-header{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:24px 24px 20px;border-bottom:1px solid #ffffff1f;flex-shrink:0}
.support-eyebrow{color:var(--orange,#ff611a);font-size:8px;letter-spacing:1.8px;font-weight:700;line-height:1.7;margin:0 0 6px}
.support-title{font:700 20px/1.35 var(--body,Arial,sans-serif);letter-spacing:-.5px;margin:0;overflow-wrap:anywhere}
.support-dismiss{display:grid;place-items:center;width:40px;height:40px;flex-shrink:0;border:1px solid #ffffff26;border-radius:2px;background:transparent;color:inherit}
.support-dismiss:hover{background:#ffffff0c;border-color:#ffffff70}
.support-status{flex-shrink:0;display:flex;align-items:center;gap:9px;min-height:38px;margin:0;padding:10px 24px;background:#1b2016;color:#c8ccb9;font-size:10px;line-height:1.5}
.support-status::before{content:'';width:5px;height:5px;background:#a5b78b;flex-shrink:0;border-radius:50%}
.support-status[data-state=waiting]::before{background:var(--orange,#ff611a)}
.support-status[data-state=unavailable]::before,.support-status[data-state=closed]::before{background:#94968c}
.support-main{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;padding:24px;scrollbar-width:thin;scrollbar-color:#4e5443 transparent}
.support-welcome h3,.support-unavailable h3{font:800 36px/1.08 var(--display,'Arial Narrow',sans-serif);letter-spacing:-.3px;max-width:300px;margin:4px 0 18px}
.support-welcome p,.support-unavailable p{color:#c4c5b9;font-size:12px;line-height:1.8;margin:0 0 24px;max-width:340px}
.support-primary{background:var(--orange,#ff611a);color:#11110f;border:1px solid var(--orange,#ff611a);border-radius:2px;padding:13px 20px;font-size:12px;font-weight:700;min-height:46px}
.support-primary:hover{background:#ff773a}
.support-primary:disabled{opacity:.55;cursor:wait}
.support-email{display:flex;align-items:center;justify-content:space-between;gap:24px;color:var(--paper,#f2f1e9);border-bottom:1px solid #6b6f5f;width:fit-content;min-height:44px;font-size:12px;font-weight:600;text-decoration:none;margin-bottom:12px}
.support-text-button{min-height:40px;font-size:10px;font-weight:600;text-decoration:underline;text-underline-offset:4px;background:transparent;color:#dedfd5;border:0;padding:7px 0;text-align:left}
.support-text-button:hover{color:var(--orange,#ff611a)}
.support-text-button:disabled{color:#838778;cursor:default;text-decoration:none}
.support-log{outline-offset:3px;display:flex;flex-direction:column;gap:20px;min-height:30px}
.support-message{max-width:96%;padding:14px 15px;border:1px solid #424937;background:#1c2117;border-radius:3px;overflow-wrap:anywhere}
.support-message__author{font-size:9px;font-weight:700;letter-spacing:.2px;color:#b5c5a0;margin:0 0 7px}
.support-message__body{white-space:pre-wrap;font-size:12px;line-height:1.8;color:#e1e3d7;margin:0}
.support-message--visitor{align-self:flex-end;background:#282219;border-color:#514333}
.support-message--visitor .support-message__author{color:#f4a77a}
.support-message--system{border:0;padding:4px 0;background:transparent;width:100%;max-width:none}
.support-message--system .support-message__body{color:#adb2a0;font-size:11px}
.support-message--human{border-left:2px solid var(--orange,#ff611a)}
.support-sources{list-style:none;padding:12px 0 0;margin:12px 0 0;border-top:1px solid #ffffff17;display:flex;flex-direction:column;gap:5px}
.support-sources a{display:inline-flex;align-items:center;gap:8px;min-height:30px;font-size:10px;text-decoration:underline;text-underline-offset:3px;color:#c7cfb9}
.support-sources .support-icon{width:13px;height:13px}
.support-error,.support-expired{padding:12px 14px;margin:20px 0 0;color:#f0c3a8;background:#ff611a0d;border-left:2px solid #d28049;font-size:11px;line-height:1.8;overflow-wrap:anywhere}
.support-footer{flex-shrink:0;padding:12px 24px 18px;border-top:1px solid #ffffff1f;background:#151810}
.support-actions{display:flex;justify-content:space-between;align-items:center;gap:16px;margin:0 0 9px}
.support-end{font-weight:400;color:#b3b7a8;text-align:right}
.support-compose{display:flex;align-items:flex-end;gap:9px}
.support-compose textarea{resize:none;min-height:66px;max-height:120px;flex:1;min-width:0;border:1px solid #646b55;border-radius:2px;background:#11140e;color:#f2f1e9;padding:12px;font:400 16px/1.5 var(--body,Arial,sans-serif)}
.support-compose textarea::placeholder{color:#a5aa99;font-size:12px}
.support-compose textarea:disabled{opacity:.7}
.support-send{border:1px solid var(--orange,#ff611a);border-radius:2px;background:var(--orange,#ff611a);color:#11110f;min-height:46px;padding:10px 12px;display:flex;align-items:center;gap:7px;font-size:11px;font-weight:700}
.support-send .support-icon{width:17px;height:17px}
.support-send:disabled{border-color:#444b36;background:#303726;color:#b4bc9f;cursor:default}
.support-compose-note{font-size:9px;color:#a8af99;margin:8px 0 0;line-height:1.7}
.support-disclosure{font-size:9px;line-height:1.8;color:#b0b6a3;margin:13px 0 0}
.support-retention{font-size:9px;line-height:1.7;color:#989f8b;margin:8px 0 0}
.support-dialog button:focus-visible,.support-dialog a:focus-visible,.support-dialog textarea:focus-visible,.support-launcher:focus-visible{outline:2px solid var(--orange,#ff611a);outline-offset:3px}
@media(max-width:600px){.support-launcher{right:14px;bottom:var(--utility-bottom,calc(16px + env(safe-area-inset-bottom,0px)))}.support-dialog{width:auto;left:10px;height:min(740px,calc(100dvh - 20px - env(safe-area-inset-top,0px) - env(safe-area-inset-bottom,0px)));inset:auto 10px calc(10px + env(safe-area-inset-bottom,0px)) 10px}.support-header{padding:18px 18px 15px}.support-title{font-size:18px}.support-status{padding:9px 18px}.support-main{padding:20px 18px}.support-footer{padding:10px 18px 15px}.support-welcome h3,.support-unavailable h3{font-size:35px}.support-message{max-width:98%}}
@media(prefers-reduced-motion:reduce){.support-launcher{transition:none}.support-dialog::backdrop{backdrop-filter:none}}

/* Explicit Ask buttons start a question only when there is no visitor draft. */
.support-questions{display:flex;flex-direction:column;gap:8px;margin:22px 0 4px}
.support-question{display:flex;align-items:center;justify-content:space-between;gap:14px;min-height:46px;width:100%;padding:12px 14px;border:1px solid #4b523d;border-radius:2px;background:#202619;color:#e7eadf;text-align:left;font:600 11px/1.6 var(--body,Arial,sans-serif)}
.support-question:hover{border-color:var(--orange,#ff611a);background:#292b1e}
.support-question .support-icon{width:16px;height:16px;color:var(--orange,#ff611a)}
.support-question:disabled{opacity:.55;cursor:default}
.support-handoff-note{font-size:9px;line-height:1.7;color:#b0b6a3;margin:0 0 12px}
.support-welcome h3{font-size:31px;line-height:1.15;margin-bottom:12px}
.support-welcome p{margin-bottom:16px}
@media(max-width:600px){.support-question{padding:10px 12px;min-height:44px}.support-questions{gap:7px;margin-top:18px}.support-welcome h3{font-size:30px}.support-handoff-note{font-size:9px;margin-bottom:10px}}

/* Shared native booking replaces the third-party frame. */
.support-book-view{padding:0;overflow:auto}.support-book-native{min-width:0}.support-book-native .axle-booking{border:0}.support-book-native .axle-booking__head{display:none}.support-book-native .axle-booking__host{padding:20px 22px}.support-book-native .axle-booking__calendar-pane,.support-book-native .axle-booking__form-pane,.support-book-native .axle-booking__review-pane{padding:22px}

/* Ronan-first conversation: a small introduction and a persistent composer. */
.support-dialog{width:min(410px,calc(100% - 32px));height:min(610px,calc(100dvh - 40px));border:1px solid #ffffff24;border-radius:14px;background:#11110f;box-shadow:0 20px 80px #0008;font-family:var(--body,Manrope,Arial,sans-serif)}
/* Light glass on capable browsers; an opaque fallback keeps text readable. */
@supports ((backdrop-filter:blur(1px)) or (-webkit-backdrop-filter:blur(1px))){
  .support-dialog{background:rgba(17,17,15,.90);backdrop-filter:blur(18px) saturate(110%);-webkit-backdrop-filter:blur(18px) saturate(110%)}
}
.support-header{padding:16px 18px;gap:12px;background:#191a16}
.support-header>div{min-width:0}
.support-title{font-size:17px;line-height:1.4;letter-spacing:-.3px}
.support-eyebrow{margin:3px 0 0;color:#aeb1a3;font-size:10px;font-weight:400;line-height:1.4;letter-spacing:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.support-dismiss{width:36px;height:36px;min-height:36px;border-color:transparent;border-radius:50%;color:#c4c6ba}
.support-tabs{padding:0 18px;gap:20px}
.support-tab{padding:10px 0;font-size:10px;min-height:38px}
.support-status{min-height:28px;padding:6px 18px;background:#171a13;font-size:10px}
.support-main{padding:20px 18px}
.support-welcome h3,.support-unavailable h3{font:650 20px/1.3 var(--body,Manrope,Arial,sans-serif);margin:0 0 8px;max-width:none;letter-spacing:-.4px}
.support-welcome p,.support-unavailable p{font-size:12px;line-height:1.65;margin:0;max-width:none;color:#b6b9ab}
.support-questions{gap:6px;margin:17px 0 0}
.support-question{min-height:36px;padding:8px 11px;border-color:#ffffff19;border-radius:8px;background:#1b1d17;font-size:11px;line-height:1.5}
.support-question .support-icon{width:13px;height:13px;color:#b3b99f}
.support-log{gap:13px}
.support-message{padding:11px 13px;border-color:#ffffff16;border-radius:11px;background:#20221b;max-width:92%}
.support-message__author{font-size:9px;margin-bottom:4px;letter-spacing:0}
.support-message__body{font-size:12px;line-height:1.7}
.support-message--visitor{background:#36291c;border-color:#ff611a24;border-bottom-right-radius:3px}
.support-message--assistant{border-bottom-left-radius:3px}
.support-message--system{padding:4px 0;background:transparent;border:0}
.support-footer{padding:12px 14px 10px;background:#171914}
.support-compose{gap:7px;align-items:flex-end}
.support-compose textarea{min-height:46px;max-height:100px;box-sizing:border-box;padding:11px 12px;border-radius:10px;border-color:#60654f;background:#11130f;font-size:16px;line-height:22px}
.support-compose textarea::placeholder{font-size:12px;color:#a8ad99}
.support-send{min-height:46px;border-radius:9px;padding:10px 11px}
.support-send>span{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.support-send .support-icon{width:20px;height:20px}
.support-compose-note{font-size:9px;line-height:1.5;margin:6px 2px 0}
.support-actions{margin:4px 2px 0;gap:10px}
.support-actions .support-text-button{font-size:10px;min-height:30px;padding:4px 0;color:#aeb6a0;text-decoration:none}
.support-actions .support-text-button:hover{color:var(--orange,#ff611a)}
.support-options{margin:3px 2px 0;max-height:80px;overflow:auto;scrollbar-width:thin}
.support-options summary{cursor:pointer;color:#aeb6a0;font-size:10px;line-height:28px;min-height:28px}
.support-options .support-actions{margin:0;padding:0 0 4px}
.support-handoff-offer{font-size:10px;line-height:1.5;min-height:30px;margin:3px 2px 0;padding:4px 0;color:#b5bda6;text-decoration:none}
.support-handoff-offer:hover{color:var(--orange,#ff611a)}
.support-dialog summary:focus-visible{outline:2px solid var(--orange,#ff611a);outline-offset:2px}
.support-privacy{margin:0 2px;font-size:9px;max-height:112px;overflow:auto;scrollbar-width:thin}
.support-privacy summary{font-size:9px;min-height:24px;line-height:24px;margin:3px 0 0;color:#a0a794}
.support-disclosure,.support-retention{margin:5px 0 8px;font-size:9px;line-height:1.65;color:#acb09f}
.support-handoff-confirm{border:1px solid #ff611a45;border-radius:10px;padding:13px;background:#241e15;max-height:min(280px,calc(100dvh - 150px));overflow:auto;scrollbar-width:thin}
.support-handoff-confirm h3{margin:0 0 7px;font:650 14px/1.4 var(--body,Manrope,Arial,sans-serif)}
.support-handoff-note{margin:0;font-size:11px;line-height:1.65;color:#d2cfc2}
.support-handoff-choices{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:11px}
.support-handoff-choices .support-primary{min-height:44px;padding:9px 12px;border-radius:7px;font-size:10px;white-space:nowrap}
.support-handoff-choices .support-text-button{font-size:10px;line-height:1.4;min-height:44px;padding:5px 0}
@media(max-width:600px){
  .support-dialog{width:auto;inset:auto 8px calc(8px + env(safe-area-inset-bottom,0px)) 8px;height:min(610px,calc(100dvh - 16px - env(safe-area-inset-top,0px) - env(safe-area-inset-bottom,0px)))}
  .support-header{padding:14px 16px}.support-main{padding:18px 16px}.support-status{padding:6px 16px}.support-tabs{padding:0 16px}
}
@media(max-height:540px){
  .support-dialog{height:calc(100dvh - 16px);bottom:8px}.support-header{padding:9px 14px}.support-title{font-size:15px}.support-eyebrow{font-size:9px}
  .support-tabs{padding:0 14px}.support-tab{padding:6px 0;min-height:30px}.support-status{padding:4px 14px;min-height:23px}
  .support-main{padding:12px 14px}.support-welcome h3{font-size:17px;margin-bottom:5px}.support-welcome p{font-size:11px}
  .support-questions{margin-top:10px;gap:5px}.support-question{min-height:32px;padding:6px 10px}
  .support-footer{padding:8px 12px 6px}.support-privacy{max-height:78px}.support-compose-note{font-size:8px}
  .support-handoff-confirm{padding:9px 11px}.support-handoff-note{font-size:10px}.support-handoff-choices{margin-top:6px}
}
@media(max-height:410px){.support-questions{display:none}.support-eyebrow{display:none}.support-status{display:none}.support-compose-note{display:none}.support-main{padding:10px 14px}}

/* New chat preserves drafts; shared chats review reply separation first. */
.support-new{margin-left:auto;flex-shrink:0;min-height:36px;padding:6px 8px;border:1px solid #ffffff24;border-radius:7px;background:transparent;color:#c9cebd;font:600 10px/1.4 var(--body,Manrope,Arial,sans-serif)}
.support-new:hover{border-color:var(--orange,#ff611a);color:var(--paper,#f2f1e9)}
.support-new:disabled{opacity:.5;cursor:default}
.support-resume{margin:0 0 16px;color:#aeb6a0;font-size:10px;line-height:1.7}
.support-public-actions{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 10px}
.support-next-step{min-height:36px;padding:7px 10px;border:1px solid #ffffff29;border-radius:7px;background:#23271b;color:#dfe5d3;text-align:left;font:600 10px/1.5 var(--body,Manrope,Arial,sans-serif)}
.support-next-step:hover{border-color:var(--orange,#ff611a)}
.support-next-step:disabled{opacity:.5;cursor:default}
.support-error-retry{margin:5px 0 0;min-height:36px}
.support-restart-confirm{margin-bottom:8px}
@media(max-width:380px){.support-new{max-width:88px;white-space:normal}.support-title{font-size:15px}.support-header{gap:7px}}

/* One clear header, composer and information disclosure in either size. */
.support-identity{flex:1;min-width:0}
.support-header{gap:6px}
.support-new{display:flex;align-items:center;gap:4px;margin-left:0;min-height:40px;padding:6px 8px;white-space:nowrap;font-size:11px}
.support-new .support-icon{width:14px;height:14px}
.support-resize,.support-dismiss{display:grid;place-items:center;flex-shrink:0;width:40px;height:40px;min-height:40px;padding:0;border:1px solid transparent;border-radius:8px;background:transparent;color:#c4c6ba}
.support-resize:hover,.support-dismiss:hover{background:#ffffff0c;border-color:#ffffff24}
.support-resize .support-icon,.support-dismiss .support-icon{width:18px;height:18px}
.support-options{max-height:min(220px,calc(100dvh - 210px));margin:2px 2px 0}
.support-options summary{min-height:30px;line-height:30px;font-size:10px}
.support-options .support-disclosure,.support-options .support-retention,.support-options .support-resume-explanation{font-size:11px;line-height:1.65;margin:7px 0;color:#b6bcaa}
.support-options .support-actions{border-top:1px solid #ffffff17;padding-top:5px}
.support-question__action{margin-left:auto;font-weight:700;color:#d0d7c0}
.support-question>span:first-child{min-width:0}
.support-dialog[data-expanded=true]{width:min(760px,calc(100vw - 48px));height:min(820px,calc(100dvh - 48px))}
.support-dialog[data-expanded=true] .support-main{padding:24px}
.support-dialog[data-expanded=true] .support-message{max-width:min(92%,620px)}
.support-dialog[data-expanded=true] .support-message__body{font-size:14px;line-height:1.75}
.support-dialog[data-expanded=true] .support-compose textarea{min-height:52px}
@media(max-width:600px){
  .support-header{padding:12px}
  .support-new{padding:5px 6px;font-size:10px;max-width:none}
  .support-dialog[data-expanded=true]{width:auto;inset:auto 8px calc(8px + env(safe-area-inset-bottom,0px)) 8px;height:calc(100dvh - 16px - env(safe-area-inset-top,0px) - env(safe-area-inset-bottom,0px))}
  .support-dialog[data-expanded=true] .support-main{padding:18px 16px}
}
@media(max-height:540px){
  .support-dialog[data-expanded=true]{height:calc(100dvh - 16px);bottom:8px}
  .support-options{max-height:100px}
}